Establishing the proper rapport with your home cleaning service goes a long way to establishing an enduring and productive partnership.

Be professional
Establish a comfortable employer/employee relationship. Don’t be overly personal, but do try to be on a first-name basis.

Treat interaction and conversation as you would in the workplace.

Don’t hover
Show them what needs to be done.
Show them where things are stored.
Show them how you like things to be done.
Get out of their way.

Addressing issues

If unhappy about performance, bring it up immediately and discuss in a professional manner. Either leave a friendly note or show them what the problem is.

NEVER accuse anyone of a crime unless you have iron-clad proof. For example, a missing item may have been moved by someone else.

If pleased, let them know with a nice note or kind words. Think about how much you like a pat on the back for a job well-done.

Bonuses
A card on birthdays
A gift or cash for Christmas

First let’s talk about the owner, Melanie. She is a young business woman who is currently in college working towards her bachelor’s degree. She started this business with the idea that she could offer a great service to customers while using her business knowledge to build a great company. Melanie loves to make people smile. Please send Melanie an e-mail about how her company has helped you so she can share with others. Check back soon as we will be posting to our blog often. Until next time…