Thank you in advance for purchasing our Groupon. As we approach 2012, we are excited about our growing business. To redeem please fill out the New Client App and we will get back to you ASAP to schedule your first cleaning. Please add the week you would like your cleaning done. Sincerely, Melanie Webb Owner

Article found on Kudzu.com

Establishing the proper rapport with your home cleaning service goes a long way to establishing an enduring and productive partnership.

Be professional
Establish a comfortable employer/employee relationship. Don’t be overly personal, but do try to be on a first-name basis.

Treat interaction and conversation as you would in the workplace.

Don’t hover
Show them what needs to be done.
Show them where things are stored.
Show them how you like things to be done.
Get out of their way.

Addressing issues

If unhappy about performance, bring it up immediately and discuss in a professional manner. Either leave a friendly note or show them what the problem is.

NEVER accuse anyone of a crime unless you have iron-clad proof. For example, a missing item may have been moved by someone else.

If pleased, let them know with a nice note or kind words. Think about how much you like a pat on the back for a job well-done.

Bonuses
A card on birthdays
A gift or cash for Christmas

Welcome to Melanie’s Cleaning Service. We are so happy to have our new website up and running. There is a lot going on with this site, so we thought we would have a short and sweet introduction. The site is designed for you, our clients. We want to make sure that you are kept up to date on our company; what services we offer and the special’s that we are running.

First let’s talk about the owner, Melanie. She is a young business woman who is currently in college working towards her bachelor’s degree. She started this business with the idea that she could offer a great service to customers while using her business knowledge to build a great company. Melanie loves to make people smile. Please send Melanie an e-mail about how her company has helped you so she can share with others. Check back soon as we will be posting to our blog often. Until next time…

Why Choose Our Services?

What my clients say

  • Testimonials

    We've been using MCS for more than a year now and we have been so happy with it! Melanie is very professional and our house is sparkling every time. — Kate W.

    Thank you Melanie! I love your service and always recommend you to my friends who are too busy to keep their place clean!

    My house looks amazing. Thank you so much! You guys did an amazing job! — Melissa E.

    I wanted to let you know that we loved having you and your team out to clean the apartment. He is very picky and had no complaints! My bathroom is cleaner now than the day we moved in and the landlords told us the tub stains were permanent. Now they are gone! — Anna T.

    Thank you Melanie! Your crew did a great job cleaning my house. You are hard working, always professional, and make sure everything is cleaned to my satisfaction. I always recommend MCS to my friends who are looking for somebody to help them with their cleaning needs. — Holly N.

    It is so great to come home to a clean house! Everything is cleaned as I asked. The best part about Melanie's House Cleaning Service is the honesty and integrity of the company and its owner! Every house cleaner is kept to the same standards! I know I can trust the people who come to clean my house and that everything will be there and in place! It is a good price and the small company tells me I will always get this kind of great service! Thanks for the great work! — Cris W.

    Hi Melanie, thank you so much for coming to clean my house this weekend, you and your crew did an awesome job! — Liz Z.

    I'm very happy with the cleaning!!! Both ladies were very nice and did a wonderful job. It was really nice to have the areas I requested deep cleaned. Due to a surgery, I can't do the deep cleaning anymore. They handled my "wish list" of cleaning perfectly. — Kathy C.

    Melanie - Probably the thing that I appreciate the most about your cleaning service is your honest desire to do the best job possible. You care about what your clients think and it shows. Wanting to do things right is your greatest strength. — Jim S.

    Thank you so much for today! I am beyond pleased! The place looks amazing! — Judy L.

    Owner and employees are very nice and professional in their work and take care of any cleaning request for our office and job sites. — Russell G.

    Hi Melanie, i just walked into my condo after a week gone and it looks fabulous. Thanks again for workng around my crazy schedule. You will definitely be hearing from me in the future. :) — Maria M.

    Thanks for your hard work the past couple of years - I love coming home to a clean house! — Stefanie B.

    • Get in touch with us:

    Telephone:  619-742-5687
    E-mail: melanie@melaniescleaningservice.com

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